Posted by ancyta on June-16-2009 Add Comments

Data Conversion for successful functioning of Business

Data Conversion

Data Conversion

In this Competitive and challenging business world, the significance and the requirement of Data Conversion have attained its peak.

Data Conversion improves the efficiency and helps in smooth and successful functioning of many businesses.

What is Data Conversion?

Data conversion process involves the conversion of one form of data into another. Converting data into new data formats required by a new business application and its software and databases. Also includes correcting incorrect data, filtering out unwanted data, and consolidating data into new databases and other data subsets.

Some of the most common data conversion projects are:-

  • File Format Conversion
  • Document Conversion, Document Digitizing
  • Data Conversion
  • EDM
  • PDF Conversion
  • XML Conversion
  • E-Book Conversion
  • Conversion form Word to HTML format
  • From Text to Word Perfect
  • From Text to Word to HTML and Adobe Acrobat.

In your business life conversion of textual content into XML / SGML format as per the DTD (Document Type Definition) provided by the client is very important and valuable. XML conversion is one of the very effective conversion services and now a days it has replaced HTML for publishing on the web

Now a days XML is being used by many groups of individuals, company etc, which increase the value of the business by converting your accurate data, documents and any file into XML.

Some of the industries using XML Conversions

  • IT Services
  • Financial Services
  • Educational Institutes
  • Media
  • Commercial
  • Law Firms
  • Book Publishers
  • Medical etc.

XML’s basic syntax which can be used to share information between different kinds of computers, different applications, and different organizations without needing to pass through many layers of conversion

Here are some of the files which can be converted into XML format

  • HTML
  • Text
  • PDF
  • Word
  • Doc
  • CSV
  • Database
  • Other Services

XML conversion service is a reliable way of converting the complex data conversion jobs done quickly and efficiently at affordable rates.

You can also get touch with TransVisionarySolutions for best XML Conversion Services

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Posted by preetha on June-15-2009 Add Comments

Causes for Project failure

Why do projects fail? Are there any measures to avoid such failures? Of course, there must be a solution for every problem. There are many preventive measures to avoid software project failure.

Cause of Project failure

Cause for Project failure

Two questions we bother about software work. First, why do competent software professionals agree to completion dates when they have no idea how to meet them? Second, why do rational executives accept schedule commitments when the engineers offer no evidence that they can meet those commitments? Where software is concerned, many otherwise hardheaded executives willingly accept vague promises and incomplete plans.

Five most common causes of project failure:

Unrealistic Schedules
You might think that pushing for an aggressive schedule would accelerate the work, but it actually delays it. When faced with an unrealistic schedule, engineering teams often behave irrationally. They race through the requirements, produce a superficial design and rush into coding.

Inappropriate Staffing
The only way to complete an engineering project rapidly and efficiently is to assign an adequate number of people and then protect them from interruptions and distractions. This helps build the motivation and effective teamwork

Changing Requirements During Development
To start designing and building products, engineers must know what product to build. Unfortunately, management, marketing and even customers often don’t know what they want, there’s a point beyond which changes will waste time and money and disrupt the work.

Poor-Quality Work 

If rushed through the design and coding and skipped all of the quality reviews and inspections, testing found many defects, if argued for delivering the software and fixing defects later. You met the deadline, but the system was a disaster. It was so unreliable that the software had to be fixed every time a change was made in the product or product mix.

Believing in Magic
Commercial off-the-shelf software, or COTS, is an attractive way to save development time and money. If not properly managed, it can be a disaster. A COTS product that works perfectly in demonstrations, for example, may crash when subjected to different hardware configurations, higher data rates or even data-entry errors. You must test the product thoroughly enough to expose previously untested conditions.

Next time you run a software project, review the project first and remind yourself to take steps to ensure your success, you’ll be surprised at the difference it makes.

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Posted by ancyta on June-12-2009 Add Comments

An Overview about CATI Services

What is CATI?

CATI stands for Computer-assisted telephone interviewing. Computer-assisted telephone interviewing is a way of collecting data through telephone in which the CATI facility is equipped with modern questionnaire authoring, auto-dialing, data entry, edit processing, tabulation and analytical software systems.

Interviewers enter answers received by telephone directly into computer memory by means of individual keyboards. Most CATI software has built-in logic and also built-in branching logic which also enhances data accuracy and which will skip questions that are not applicable or will probe for more detail when warranted.

Rigorous project specific training is imparted to the interviewers before they start interviewing. This ensures that every individual
in the team is in sync with the project and client expectations. In order to ensure high voice quality the services centers uses IPLC line coupled with VOIP lines as a back-up.

Now a days using CATI technology, interview questions are stored in computer memory, recalled in programmable sequences, and displayed for each interviewer on a video display terminal

Some of the advantages of CATI Services are:-

  • Automatic record-keeping
  • Data files and Tabulations are available sooner
  • Call-back procedures
  • Can handle inbound, outbound services
  • Interview questions can be automatically modified
  • CATI provides important advantages in survey design and implementation.
  • Prevents routing errors

The use of CATI generally vastly reduces or eliminated routine mail handling activities and postage costs. CATI adds new costs in equipment purchase and replacement and telephone charges. While CATI is very strong method for improving the timeliness, it is currently more expensive than mail collection process.

Get in touch with TransVisionary Solutions for your CATI Services

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Posted by preetha on June-11-2009 one Commented

Disaster recovery strategy for Business

Indian call centers have established business continuity sites in India and overseas through strategic tie-ups with other centers to provide disaster recovery services with a focus on business continuity 

Disaster Recovery

Disaster Recovery

Today’s IT businesses have to keep pace with advances in technology, which have escalated the costs of downtime. They also have to deal with the risk of adverse impact from unseen events, natural or man made disasters that could interrupt the business.

This is why it is essential for companies to have a disaster recovery strategy in place, to minimize the impact of a disaster and to recover from a disaster quickly. It’s not just mission-critical data that is affected, but the software, hardware and systems essential for it to run on.

Some common threats to businesses include the following:

  • Earthquakes, hurricanes, floods
  • Fire
  • Disease
  • Cyber attack
  • Utility outages – communication breakdown, power loss
  • Terrorism

TransVisionary Solutions also supports Disaster Recovery Services

Our Contact Center Services include Strategic Disaster Recovery Services that take organizations from prevention to preparedness and response to recovery.  Our client service contact centers are fully equipped to draw up detailed Site Level, State Level and National Level Business Continuity Plans for organizations wanting to plan for and deal with the possibility of potential disasters.  Delegate Call Center Services and Business Continuity Planning to us and stay unaffected with our 100 percent reliable Disaster Recovery Services.

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Posted by ancyta on June-10-2009 one Commented

Web Analytics understanding with your visitors

Web Analytics

Web Analytics

What is Web Analytics?

Web analytics is the process of analyzing the behavior of visitors to a Web site. The use of Web analytics is said to enable a business to attract more visitors, retain or attract new customers for goods or services, or to increase the dollar volume each customer spends.

Types of Web Analytics

There are two categories of web analytics;

  • Off-site
  • On-site.

Off-site web analytics refers to web measurement and analysis irrespective of whether you own or maintain a website. It includes the measurement of a website’s potential audience (opportunity), share of voice (visibility), and buzz (comments) that is happening on the Internet as a whole.

On-site web analytics measure a visitor’s journey once on your website. This includes its drivers and conversions; for example, which landing pages encourage people to make a purchase. On-site web analytics measures the performance of your website in a commercial context. This data is typically compared against key performance indicators for performance, and used to improve a web site or marketing campaign’s audience response.

How does Web Analytics work?

Simple. First we need some data to analyze. Most websites have a log file that contains the raw data you need to analyze, it’s called the access log. Alternatively, data can be collected by ‘tagging’ Web Pages with a special JavaScript code.

Next, that data is analyzed into all kinds of useful information by a piece of web analytics software

The information provided by your web analytics solution will help you understand and optimize your website. If you want to get an idea of the kind of information you’ll get, please check out our features page as its lists a lot of them.

For web Analytics services get in touch with TransVisionary Solutions.

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Posted by preetha on June-10-2009 Add Comments

Managing Payroll Processing Services

Whether you’re a small- to medium-sized business owner with payroll processing, tax filing or HR management needs, or an accounting professional looking for the best payroll service for your clients, you just need a comprehensive and affordable payroll service.

Outsourcing payroll processing services has become a practice in companies that strive to streamline complicated business processes and choose to focus on key business objectives. In recent years, more companies have jumped on the outsourcing bandwagon to reduce costs and in turn, enhance their profitability in the competitive business world.

http://www.aftsinc.com/Images/payroll-processing.jpg

Outsourcing the payroll accounting services of your company relieves you of the burden of tedious administrative and routine responsibilities. This enables you to concentrate on your prime objective of growing your business.

Outsourcing payroll processing generates cost saving, improves focus on core business and most importantly enables growth without manpower constraints. By outsourcing the payroll process to back office service providers, increase in work load like filing tax returns can be managed efficiently.

TransVisionary Solutions’ also supports Payroll Processing Services.

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Posted by preetha on June-9-2009 Add Comments

From IT Help Desk to Integrated Service Desk

IT Help Desk to Integrated Service Desk

IT Help Desk to Integrated Service Desk

The goal of IT Help Desks and tech support centers is to provide product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week. This role is expanding as firms seek to outsource a greater need of solutions to a fewer number of service providers.

The help desk has now become a hub of the enterprise, delivering greater value to the business as a whole.

IT Help Desks at traditional call centers in India have been transformed into modern customer information centers (CICs) or contact centers. The role of tech support has expanded to include telesales – pre and post-sales technical support, product support, technical applications and support, customer support services, network tech support, onsite tech support, remote support, remote IT infrastructure management services.

Customers (that can be any one of us) asking questions about new products or making complaints to tech support agents or help desk analysts resolving problems – all the information flowing into the tech support center or help desk is highly valuable.
Powerful data capture and analytics tools allow real time reporting every five minutes or half an hour, keeping a company alert with the trends in the market.

TransVisionary Solutions also provides modern customer information center services like:

  • Technical Helpdesk Services – Transform your business processes and increase your business value with our high quality Technical Helpdesk Services.
  • CATI Services – Take advantage of TransVisionary Solutions’ next-generation CATI Services, which employ state-of-the-art technology.
  • Disaster Recovery Services – We offer end-to-end Disaster Recovery Services and business continuity services which are 99.99 percent reliable.
  • Email and Chat Support – Concentrate more on the basic essence of your business, while we answer your customer’s email queries. There are many advantages to delegating your Email and Chat Support Services to us.
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Posted by ancyta on June-9-2009 Add Comments

Is Health care different from other goods and services?

dentalseries 2

Most of us have a doubt is Health care different from other goods and services??

The Answer is yes, health care is different from other services. The health care industry determines the GDP or the gross domestic product of any country. Businesses dealing in health care adds to the already existing economy by buying utility programs, by paying taxes for property etc.,.

The health care industry is considered an industry which includes peoples’ exercise of skill or judgment or the providing of a service related to the preservation or improvement of the health of individuals or the treatment or care of individuals who are injured, sick, disabled, or infirm. The delivery of modern health care depends on an expanding group of trained professionals coming together as an interdisciplinary team.

With the invention of latest technological developments, the world health care industry is catching up with the other leading industries of the world. World health care industry is one of the largest industries catering to the medical needs of innumerable people around the globe. Statistics show that in the year 2004, employment provided by the health care industry accounted for 13.5 million job opportunities. Out of the 13.5 million jobs, some of the people opted for self employment while others remained salaried workers related to the health care. It has been predicted that between 2004 through 2014, increase in the health care jobs would be by approximately 19% or as many as 3.6 million job opening would be produced.

The statistics provided above reflect the health care scenario in the USA. Generally, the world health care industry comprises of the following segments:

  • Hospitals
  • Nursing
  • Physicians
  • Dentists
  • Health care services at home.
  • Medical practitioners
  • Outpatient departments
  • Ambulant health care facilities
  • Diagnostic laboratories and medical services

TransVisionary Solutions provides the best medical billing and encoding services to hospitals and medical insurance companies.

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Posted by preetha on June-8-2009 one Commented

Improve Client relationship with Email support

mail

Email has now become the primary means of data transmission and customer relationship management. As a result many companies are outsourcing their non-voice call center needs, including Email support services.

Your Next question probably could be!

How can email support services help me?

  • Having your customer’s email queries answered promptly, efficiently and accurately is bound to increase customer satisfaction.
  • Offshore email services enable you to balance work between peak and off-peak periods.
  • As a result it makes sense to outsource web-based support systems so that you can maximize focus on core competencies. This in turn enables efficient time utilization.
  • Having a professional offshore email based support system ensures lower call volumes and substantially reduces costs for voice support.

TransVisionary email services are comprehensive and include:

  • Client care
  • Technical support
  • Order fulfillment
  • Verification
  • Complete query resolution
  • Resolving escalated cases.

TransVisionary Solutions’ Client Service Contact Center Services include an efficient Email Support System that helps organizations to competently and promptly deal with client queries via the internet.  E-mail based Client Support Services are superior to conventional telephone-based methods, be-cause of its capability to offer clear, detailed and written responses to client questions.

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Posted by ancyta on June-8-2009 Add Comments

Invoice Processing-for handling invoices Accurately & Efficiently

Invoice processing is a crucial task in your business irrespective of whether you are a B2C or a B2B. If your invoice amount is not correct, then you may lose customers. It is very important to measure issues like volume of invoices very month, the time taken to process them, the people involved and other similar issues to assure a high customer satisfaction score.

Woman writing in the agenda

Most organizations have clear instructions regarding processing incoming invoices. Different sets of instructions are commonly found in most organizations regarding the handling of purchase order invoices or non-purchase order invoices. The main department that processes invoices is known as accounts payable department. The process involving a supplier invoice is also known as purchase-to-pay.

Invoice processing software improves accuracy and efficiency in handling invoices. It makes it possible for invoice processing to achieve a fully automatic invoice flow. The software captures all of your invoices, on paper or in electronic form, interprets each invoice and identifies requisite information. It then transfers this data into your financial business system.

Types of Invoice Processing

Purchase Invoice Processing

Accounts department in any organization receive Purchase Invoices from a number of sources, by email, Fax and Post. It can capture and add the relevant information to your financial software for up to date Purchase Ledger Control and Maintenance. For Eg:-Some of the details that it can input;

¨ Suppliers Name

¨ Suppliers Code

¨ Purchase Order Number

¨ Invoice Number

¨ Invoice Date

¨ Invoice Currency

¨ Item(s) description, quantity and unit cost

¨ Amount Sub Total

¨ VAT Amount

¨ Total Amount (Including VAT)


Sales Invoice Processing

In case Sales Invoices are not automatically added to your Accounting Software, It can enter this information to your Financial Software which will allow you to monitor and maintain your Sales Control Ledger.

Invoice processing is done by using OCR and ICR recognition technology, the system accurately captures all critical invoice data: vendor ID, date, line item and total amounts etc. Financial data is available much faster, accounts are resolved with minimal human interaction and the entire invoicing process becomes a streamlined operation. Not to mention the savings in invoice processing costs!

Get touch with TransVisionary Solutions for Invoice Processing Services

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