Archive for June, 2009

Data Conversion for successful functioning of Business

Posted by ancyta on June 16 2009 Add Comments

Data Conversion

In this Competitive and challenging business world, the significance and the requirement of Data Conversion have attained its peak.
Data Conversion improves the efficiency and helps in smooth and successful functioning of many businesses.
What is Data Conversion?
Data conversion process involves the conversion of one form of data into another. Converting data into new [...]

Causes for Project failure

Posted by preetha on June 15 2009 Add Comments

Why do projects fail? Are there any measures to avoid such failures? Of course, there must be a solution for every problem. There are many preventive measures to avoid software project failure.
Two questions we bother about software work. First, why do competent software professionals agree to completion dates when they have no idea how [...]

An Overview about CATI Services

Posted by ancyta on June 12 2009 Add Comments

What is CATI?
CATI stands for Computer-assisted telephone interviewing. Computer-assisted telephone interviewing is a way of collecting data through telephone in which the CATI facility is equipped with modern questionnaire authoring, auto-dialing, data entry, edit processing, tabulation and analytical software systems.
Interviewers enter answers received by telephone directly into computer memory by means of individual keyboards. Most [...]

Disaster recovery strategy for Business

Posted by preetha on June 11 2009 one Commented

Indian call centers have established business continuity sites in India and overseas through strategic tie-ups with other centers to provide disaster recovery services with a focus on business continuity.  
Today’s IT businesses have to keep pace with advances in technology, which have escalated the costs of downtime. They also have to deal with the risk of [...]

Web Analytics understanding with your visitors

Posted by ancyta on June 10 2009 one Commented

What is Web Analytics?

Web analytics is the process of analyzing the behavior of visitors to a Web site. The use of Web analytics is said to enable a business to attract more visitors, retain or attract new customers for goods or services, or to increase the dollar volume each customer spends.

Types of Web Analytics
There [...]

Managing Payroll Processing Services

Posted by preetha on June 10 2009 Add Comments

Whether you’re a small- to medium-sized business owner with payroll processing, tax filing or HR management needs, or an accounting professional looking for the best payroll service for your clients, you just need a comprehensive and affordable payroll service.

Outsourcing payroll processing services has become a practice in companies that strive to streamline [...]

From IT Help Desk to Integrated Service Desk

Posted by preetha on June 9 2009 Add Comments

The goal of IT Help Desks and tech support centers is to provide product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week. This role is expanding as firms seek to outsource a greater need of solutions to a fewer number of service [...]

Is Health care different from other goods and services?

Posted by ancyta on June 9 2009 Add Comments

Most of us have a doubt is Health care different from other goods and services??

The Answer is yes, health care is different from other services. The health care industry determines the GDP or the gross domestic product of any country. Businesses dealing in health care adds to the already existing economy by buying utility programs, [...]

Improve Client relationship with Email support

Posted by preetha on June 8 2009 one Commented

Email has now become the primary means of data transmission and customer relationship management. As a result many companies are outsourcing their non-voice call center needs, including Email support services.
Your Next question probably could be!
How can email support services help me?

Having your customer’s email queries answered promptly, efficiently and accurately is bound to [...]

Invoice Processing-for handling invoices Accurately & Efficiently

Posted by ancyta on June 8 2009 Add Comments

Invoice processing is a crucial task in your business irrespective of whether you are a B2C or a B2B. If your invoice amount is not correct, then you may lose customers. It is very important to measure issues like volume of invoices very month, the time taken to process them, the people involved and [...]