What is CATI?
CATI stands for Computer-assisted telephone interviewing. Computer-assisted telephone interviewing is a way of collecting data through telephone in which the CATI facility is equipped with modern questionnaire authoring, auto-dialing, data entry, edit processing, tabulation and analytical software systems.
Interviewers enter answers received by telephone directly into computer memory by means of individual keyboards. Most [...]

Invoice processing is a crucial task in your business irrespective of whether you are a B2C or a B2B. If your invoice amount is not correct, then you may lose customers. It is very important to measure issues like volume of invoices very month, the time taken to process them, the people involved and [...]