Disaster Recovery

Today’s IT businesses have to keep pace with advances in technology, which have escalated the costs of downtime. They also have to deal with the risk of adverse impact from unseen events, natural or man made disasters that could interrupt the business.

This is why it is essential for companies to have a disaster recovery strategy in place, to minimize the impact of a disaster and to recover from a disaster quickly. It’s not just mission-critical data that is affected, but the software, hardware and systems essential for it to run on.

Some common threats to businesses include the following:

• Earthquakes, hurricanes, floods
• Fire
• Disease
• Cyber attack
• Utility outages – communication breakdown, power loss
• Terrorism

TransVisionary Solutions also supports Disaster Recovery Services

Our Contact Center Services include Strategic Disaster Recovery Services that take organizations from prevention to preparedness and response to recovery.  Our client service contact centers are fully equipped to draw up detailed Site Level, State Level and National Level Business Continuity Plans for organizations wanting to plan for and deal with the possibility of potential disasters.  Delegate Call Center Services and Business Continuity Planning to us and stay unaffected with our 100 percent reliable Disaster Recovery Services.

Whether you’re a small- to medium-sized business owner with payroll processing, tax filing or HR management needs, or an accounting professional looking for the best payroll service for your clients, you just need a comprehensive and affordable payroll service.

Outsourcing payroll processing services has become a practice in companies that strive to streamline complicated business processes and choose to focus on key business objectives. In recent years, more companies have jumped on the outsourcing bandwagon to reduce costs and in turn, enhance their profitability in the competitive business world.

Outsourcing the payroll accounting services of your company relieves you of the burden of tedious administrative and routine responsibilities. This enables you to concentrate on your prime objective of growing your business.

Outsourcing payroll processing generates cost saving, improves focus on core business and most importantly enables growth without manpower constraints. By outsourcing the payroll process to back office service providers, increase in work load like filing tax returns can be managed efficiently.

TransVisionary Solutions’ also supports Payroll Processing Services.

IT Help Desk to Integrated Service Desk

The goal of IT Help Desks and tech support centers is to provide product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week. This role is expanding as firms seek to outsource a greater need of solutions to a fewer number of service providers.

The help desk has now become a hub of the enterprise, delivering greater value to the business as a whole.

IT Help Desks at traditional call centers in India have been transformed into modern customer information centers (CICs) or contact centers. The role of tech support has expanded to include telesales – pre and post-sales technical support, product support, technical applications and support, customer support services, network tech support, onsite tech support, remote support, remote IT infrastructure management services.

Customers (that can be any one of us) asking questions about new products or making complaints to tech support agents or help desk analysts resolving problems – all the information flowing into the tech support center or help desk is highly valuable.
Powerful data capture and analytics tools allow real time reporting every five minutes or half an hour, keeping a company alert with the trends in the market.

TransVisionary Solutions also provides modern customer information center services like:

• Technical Helpdesk Services – Transform your business processes and increase your business value with our high quality Technical Helpdesk Services.
• CATI Services – Take advantage of TransVisionary Solutions’ next-generation CATI Services, which employ state-of-the-art technology.
• Disaster Recovery Services – We offer end-to-end Disaster Recovery Services and business continuity services which are 99.99 percent reliable.
• Email and Chat Support – Concentrate more on the basic essence of your business, while we answer your customer’s email queries. There are many advantages to delegating your Email and Chat Support Services to us.

The best part is, you don’t have to do it all yourself! Think of a company as an extended arm of your business. Accounting services with Peachtree Software can free up valuable resources for you to expand your business and focus on mission-critical activities.

The Peachtree by Sage 2008 Accounting Line offers thousands of small businesses a reliable way to automate their businesses. Peachtree software comes in Basic, Standard, Advanced and Premium packages, offering tailor-made solutions to small businesses with 1 to 50 employees – right from upgrading from manual to automated systems at the entry level.

Peachtree products also include a range of industry-specific Peachtree accounting products to deliver customized solutions for the particular needs of your industry.

Some of the software packages frequently used at TransVisionary Solutions is:

• Pro Tax
• Sage Line 50
• Quicken
• MYOB
• Peachtree
• IRIS Lacerte.